Legal Questions Players Ask
We collect your email address, phone number, full name and date of birth for account verification. When you deposit via DANA, OVO, GoPay or QRIS, we record the transaction timestamp, amount and reference ID — but not your full payment credentials. This data is encrypted and kept for seven years.
Payment details are tokenised: we store a unique reference token, not your full card or bank account number. All transfers via DANA, OVO, GoPay and QRIS are encrypted in transit. Your withdrawal account is verified once before your first payout, then matched on every subsequent request.
Yes. Go to Settings > Privacy & Data and submit a data export or deletion request. You receive your full transaction history, profile details and deposit records within 14 days. Deletion depends on local law and anti-fraud requirements; contact support for clarity on your situation.
Accounts inactive for two years are flagged in our retention system. Your data remains encrypted and protected, but you may be asked to re-verify your identity if you log back in. To keep your account active or request early deletion, reach out to support.
We verify your identity at signup and before your first withdrawal using the phone and email on file. Large transactions are flagged for review. Transaction records are retained for seven years to meet local financial compliance obligations in Indonesia.
Enable two-factor authentication in Security settings immediately. Change your password and contact our live chat or email support with the date and time of the suspicious activity. Our team investigates within 24 hours and can reset your account if needed.
We use session cookies to keep you logged in and functional cookies for language and timezone settings. No third-party ad trackers are used. You can view and adjust cookie settings in your browser, or request our full privacy notice from support.
